Service
Doctor at home
A medical consultation at home for situations that do not require a trip to the emergency department, with clinical assessment, guidance and coordination with your doctor.
Request a pre-bookingWhat is included
- Clinical assessment and examination at home.
- Guidance on treatment and warning signs.
- Prescription when clinically indicated.
- Referral to emergency care or a specialty when needed.
How it works
- 1Pre-booking request describing the symptoms.
- 2Contact within 24 business hours for triage and availability.
- 3Home consultation and a report sent to your treating doctor.
Who provides the care
Doctors with active professional registration and experience in general practice, working with the nursing team.
When this service is not suitable
Emergencies, chest pain, severe breathing difficulty or a sudden change in consciousness require an immediate call to 112.
Frequently asked questions
How soon can the consultation happen?
Availability depends on the area and the day's schedule. We confirm the first real option when we contact you.
Can the doctor issue prescriptions?
Yes, when clinically indicated. The prescription is issued electronically and shared with your treating doctor.
Can this renew long-term medication?
It can, but renewal requires a clinical assessment and, as a rule, coordination with your family doctor.
Transparency
What is agreed before we start
No surprises on the invoice and no small print. These commitments apply to every care plan.
Written quote
You receive the price and what it includes in writing, before the first visit.
Travel shown separately
The travel cost is calculated by distance to your town and shown in the quote.
No joining fee, no lock-in
No registration fee, no minimum monthly charge and no minimum term. You can stop with the notice agreed in the quote.
Continuity assured
During holidays, illness or an unexpected absence we provide a professional with the same profile and inform the family.
Shared records
Visits are recorded on a care platform that can be shared with the family and the treating doctor.
Start within 48 to 72 hours
After the assessment, care usually starts within 48 to 72 hours.
Travel and prices
A travel cost may apply, always quoted on request.
A quote is given before care begins. Some services vary with complexity, for example: dressings. They may be included in a nursing visit or require specific materials. Talk to us for the cost of your case.
Not sure whether this service fits your case?
Send a pre-booking request. We contact you within 24 business hours to assess the situation and provide a quote before any visit.
Request a pre-booking